Security and compliance
Built to HIPAA and SOC 2 standards. Private enterprise use only.
Controls
- Encryption
- TLS on every connection. Encrypted at rest.
- Hosting
- United States, under a Business Associate Agreement.
- Access
- Named accounts. Each physician sees only their own patients and notes. Sessions expire and can be revoked.
- Audit
- Every sign-in and every record opened, edited, signed, exported or filed is written to a time-stamped audit trail.
- Data
- Dictation audio is deleted once transcribed. Note text never enters application logs. Patient data is never used to train models.
- Integrity
- Signed notes are locked. Later changes are dated addenda. Nothing is billed automatically.
- Partners
- Every technology partner that handles protected health information is under a Business Associate Agreement.
- Compliance
- HIPAA and HITECH. SOC 2 controls. The agreements and the partner list are provided to enterprises on request.
- Disclosure
- Security issues are reported under the enterprise agreement, without patient information.